At Lenstoom, your privacy is of utmost importance to us. We understand the value of your personal information and are fully committed to protecting it. This Privacy Policy outlines how we collect, use, store, and disclose the information you provide when browsing or making purchases on our website. Whether you’re looking for Canon cameras or any other camera products, you can shop at Lenstoom with complete confidence that your data is handled responsibly and securely.
1. Information We Collect
When you use Lenstoom.com, we collect various types of information to help us provide a better user experience and fulfill our commitment to delivering top-notch service.
a. Personal Information
This includes, but is not limited to:
Your name
Email address
Shipping and billing address
Phone number
Payment details (processed securely through third-party gateways)
Account login credentials (if you register an account)
We only collect personal data when you voluntarily provide it while:
Creating an account
Making a purchase (e.g., Canon camera or any other camera)
Subscribing to our newsletter
Contacting customer support
b. Non-Personal Information
We may also collect:
IP address
Browser type and version
Pages visited
Time spent on our website
Device information (mobile/desktop)
Referral URLs
This information is collected automatically via cookies and analytics tools like Google Analytics to help us enhance your browsing experience.
2. How We Use Your Information
The information collected is used for the following purposes:
To process transactions: When you purchase a Canon camera or any camera from Lenstoom, we use your data to process payments, deliver orders, and send purchase confirmations.
To improve our website: Non-personal data allows us to identify areas of improvement and optimize our product listings, such as camera specifications, pricing, and availability.
To personalize user experience: Based on your browsing behavior, we can suggest Canon cameras or accessories suited to your preferences.
To communicate with you: We may send transactional emails, promotional offers, product recommendations, or updates related to your orders.
To prevent fraud and ensure security: All collected data is analyzed for unusual patterns that could indicate fraudulent activity.
3. Sharing and Disclosure of Your Data
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:
a. Service Providers
We use third-party service providers to facilitate services such as:
Payment gateways (e.g., Stripe, PayPal)
Order fulfillment and shipping companies
Marketing tools (for emails or promotional campaigns)
Website hosting and analytics services
These providers are only given access to the data necessary to perform their specific functions and are obligated to protect your information.
b. Legal Requirements
We may disclose your personal data when:
Required by law
Requested by governmental authorities
Necessary to protect our legal rights or comply with court orders
4. Cookies Policy
Cookies are small text files stored on your device when you visit Lenstoom.com. These help us remember your preferences, track your activity, and provide a seamless experience.
We Use Cookies To:
Remember login details
Track your cart items (e.g., if you add a Canon camera to your cart)
Analyze website traffic and user behavior
Improve page load speeds and user interface
You can choose to disable cookies in your browser settings, but doing so may affect the functionality of our website.
5. Data Security
Lenstoom takes the protection of your information seriously. We implement a combination of administrative, physical, and technical safeguards to ensure your data is secure.
Our Security Measures Include:
SSL (Secure Socket Layer) encryption on all pages
Secure payment processing via trusted gateways
Regular software and plugin updates
Limited access to personal data within the Lenstoom team
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have complete control over your personal data and may exercise the following rights at any time:
Access Your Information: Request a copy of the personal data we hold about you.
Edit or Update Information: Modify incorrect or outdated information through your account dashboard.
Delete Your Information: Request us to delete your account and associated personal data.
Opt-Out of Marketing Emails: Unsubscribe from promotional emails via the unsubscribe link in the footer.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
For example:
Purchase and transaction records (e.g., Canon camera purchases) are retained for tax and accounting purposes.
Email communication records may be stored to assist with customer service inquiries.
8. Third-Party Links
Our website may contain links to third-party websites such as camera manufacturers, blogs, or social media pages. Once you click on those links, you will be directed to sites that we do not control. We encourage you to read their privacy policies before submitting your information, as Lenstoom is not responsible for the practices of other sites.
9. Children’s Privacy
Lenstoom does not knowingly collect personal data from children under the age of 13. If we become aware that a child has provided us with their information without parental consent, we will take steps to delete such information.
10. International Users
If you are visiting Lenstoom from outside [your country], please note that your data may be transferred to, stored, and processed in [your country] where our servers are located. By using our website, you consent to the transfer of your information to countries outside your own.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We recommend reviewing this page regularly to stay informed about how we protect your information.
